Click on "Ask a question" and write to us.
Before you can do this though, you must register online. By choosing a username and password, you remain completely anonymous.
Since all of the consultations in our portal are web-based and SSL-encrypted, a high-level of data protection is guaranteed.
Your email will be answered within three business days – and usually even faster.
You can send your email request in English, German, French or Dutch. Answers in languages other than German can sometimes take more than three business days.
Our counselors offer chat sessions at different times.
Before you can book a chat session, however, you must register online. By choosing a username and password, you remain completely anonymous.
Since all of the consultations in our portal are web-based and SSL-encrypted, a high-level of data protection is guaranteed.
You can book a chat session in advance and log in again at the agreed chat time.
Our online chat counseling is only offered in German.